PROXY ACCESS

WHAT IS PROXY ACCESS?

GP surgeries can give someone secure access to another patient's GP services, so they can help them manage their health and care.

This is sometimes called proxy access or third party access.

A proxy may be able to act for the person they support, by:

• ordering repeat prescriptions
• booking appointments
• contacting the surgery or speaking to surgery staff
• viewing test results or vaccinations
• accessing all or part of the GP health record, to help with health-related tasks and managing health issues

HOW TO REQUEST

You can ask to be a proxy, to help someone else with their prescriptions, appointments or other GP services, or choose a proxy to help you with yours.

To request proxy access to another patient's record, please complete our Application for Online Access.

Once submitted, the practice will process the request and respond within 21 days.

FURTHER INFORMATION

For more information on proxy access please see here.